How to Change Your IP Address on Xfinity, Spectrum, AT&T and Verizon
Published
You restarted your router, waited a minute, checked your IP, and it's exactly the same. That's normal on most US home internet. Xfinity, Spectrum, AT&T and Verizon all lease your public IP to a specific piece of equipment, and a quick restart rarely breaks that link.
This guide covers what actually works with each of the four biggest providers: where to find your equipment's settings, how to restart it properly, and what to do when the address won't budge. For methods that work on any connection, such as switching to mobile data or using a VPN, see the general guide on how to change your IP address.
Before You Start
- Write down your current IP. Open the home page and note your IPv4 and IPv6 addresses, so you can tell whether anything changed.
- Check who you're really connected to. Many people use an internet service sold under one name and run by another. The What Is My ISP tool shows the network your connection actually comes from.
- Know your equipment. Some providers give you one combined box (a gateway), others a separate modem and router. Whether you use your own router matters, as you'll see below.
- On fiber, unplug power only. Never disconnect the fiber cable or the fiber box on the wall. The green fiber connector is fragile and isn't needed for a restart.
The Four Providers at a Glance
| Xfinity | Spectrum | AT&T | Verizon Fios | |
|---|---|---|---|---|
| Equipment settings | Xfinity app; 10.0.0.1 after you enable it | My Spectrum app | 192.168.1.254 or Smart Home Manager app | 192.168.1.1 or mynetworksettings.com |
| Restart from | Xfinity app > WiFi > Troubleshoot | Services > Internet > Restart Equipment | Network > Restart Wi-Fi | Advanced > Utilities > Reboot Router |
| Quick restart changes IP? | Rarely | Rarely | Very rarely | Rarely |
| Best fix | Own router + MAC clone, or support | Different router, or overnight off | Support | Router off for hours, or own router |
| Static IP | Business plans | Business plans | Ask (varies by plan) | Business plans |
Xfinity (Comcast)
Most Xfinity customers rent an Xfinity Gateway, a modem and router in one box. To restart it, open the Xfinity app, tap the WiFi icon, choose Troubleshoot and select the restart option. Xfinity says the restart can take up to 12 minutes (Xfinity support). If you have Xfinity Voice, you can't make calls, including to 911, until it's back online.
The gateway's web settings at 10.0.0.1 are turned off by default. On XB6, XB7, XB8 and XB10 gateways, enable them in the app under WiFi > View WiFi equipment > Advanced settings > Admin Tool online access, then sign in with the username admin and the password you create (Xfinity support).
Getting a new IP: Xfinity tends to give the same address back to the same equipment for weeks. A restart through the app usually won't change it. What works:
- Leave the gateway unplugged overnight. If the lease runs out while it's off, you may get a new address.
- Use your own router. If your gateway is in bridge mode (or you own your modem), the public IP goes to your router. Use the router's MAC address clone setting, usually under WAN or Internet, and Xfinity will see a new device. Note the original value first.
- Ask support to release your IP (see below).
Spectrum
Spectrum usually installs a separate modem and router, and you manage both in the My Spectrum app. To restart, open the Services tab, then Internet, choose your equipment and tap Restart Equipment. The same section has Advanced Settings for DNS, port forwarding and IP reservation (Spectrum support).
To restart by hand, Spectrum says to unplug the modem for at least one minute. That applies to cable customers. If you have Spectrum fiber, restart the router only and leave the fiber modem alone (Spectrum support).
Getting a new IP: Spectrum's modem passes the public IP to whatever router is plugged into it, and the address follows that router's MAC address. That gives you two practical options:
- Connect a different router, or change your own router's WAN MAC address with MAC clone. Power-cycle the modem after you swap, so it accepts the new device.
- Leave the modem and router off overnight. This works less reliably, but needs no extra hardware.
AT&T
AT&T Fiber and AT&T Internet use an AT&T Wi-Fi gateway. The easiest way to restart it is the Smart Home Manager app: tap Network, scroll to Restart Wi-Fi and confirm (AT&T support). You can also unplug the gateway's power for 20 seconds. Advanced settings are at 192.168.1.254, protected by the Device Access Code printed on the gateway's label.
Getting a new IP: AT&T addresses are the stickiest of the four. The address is tied to the gateway itself, and the gateway can't change its own MAC address. Even if you use your own router behind it in IP Passthrough mode, the public IP still belongs to the gateway. In practice, that leaves two options: wait for the address to change on its own, or ask AT&T support to assign a new one.
Verizon Fios
Fios uses a fiber box (called an ONT) plus a Verizon router. Open 192.168.1.1 or mynetworksettings.com from a device on your network and sign in with the password on the router's label. To restart, click Advanced, then Utilities > Reboot Router > Reboot Device (Verizon support). Holding the reset button for 10 seconds erases your settings, so use the menu instead.
Getting a new IP: Fios leases the address to the router's MAC address, and a quick reboot gets the same one back. Users on the Verizon community forums report the best results from leaving the router off for at least a few hours, or overnight. Connecting your own router, or using MAC clone on it, also tends to get a new address right away.
When Nothing Works
Call or chat with support and ask them to "release the IP lease" on your account. Explain why, for example if you're being hit with DDoS attacks while gaming or your address ended up on a blocklist. The IP Blacklist Check shows whether it has. Agents can usually clear the lease from their end, and your equipment picks up a new address the next time it connects. On AT&T, this is often the only option.
Need a different location, not just a new address? Every method above gets you a new IP from the same provider in the same area. Websites will still see Xfinity, Spectrum, AT&T or Verizon and roughly where you are. To appear somewhere else, use a VPN. The VPN comparison lists the ones I recommend.
After any change, reload the home page and check both addresses. All four providers hand out IPv6 to most customers, and the IPv6 address can stay the same when the IPv4 changes. If you need a new IP regularly, a router you own is the most useful upgrade on Xfinity, Spectrum and Fios. On AT&T, a quick call to support is usually the fastest route.